FAQs

How do I place an order?

1. First, you need to create an account. Click (here).
2. Once registered as member, feel free to browse through our website for all available releases. If you have a particular cloth in mind, you can search for it using the search bar.
3. To purchase, select the size and quantity you would like to have them in. Then click the ‘Add to Cart’ button.
4. The item(s) will automatically be added into the cart on the top right hand corner of your window!
5. Click ‘Checkout‘ to proceed with your order.
6. After checking out, you will receive a confirmation email which contains the invoice for your order.
7. Your order will be processed accordingly and tracking number will be updated once your parcel is posted out.

I need help with my orders.

No worries as help is on the way. Kindly email us at help@norishlynna.com or contact us at +6018 213 2174. Our customer hotline is available from Monday – Friday (9am – 6pm).

What payment methods do you accept?

We are using SenangPay payment gateway.

Local FPX.
Credit Card / Debit Card.
e-Wallet

All payments must be settled before your order is completely checked out. Do contact us immediately if you encounter any problem along the way.

Yes of course, but you need to inform us as soon as possible so that your order won’t be processed accordingly. If your order has been shipped out, we will need to you to return it back to us and reimbursement will be made in the form of store point/discount code.

FAQs

How do I place an order?

I need help with my orders.

What payment methods do you accept?

Can I cancel my order? How?

Can I change my order after checking out?

I received wrong item/my item is missing. What should I do?

Do you do restock and how do I check on it?

NORISHLYNNA

Information

Account

Customer Service